Should you encounter issues with your coupons, respond to the email that included your coupons within 12 hours of noticing the issue. Our team is available every day of the week and will swiftly address your concerns. We have a 7-day replacement policy for any faulty coupons. To ensure the best customer service experience, please report any coupon-related problems within a 12-hour window. Please note that all single-use coupons and gift cards are non-refundable, except in cases of defects.